Technology Vision Statement
We provide technological support for achieving success in the Minnesota State Colleges and Universities' learning enterprise. Our system and campus services:
A key to our success is maintaining a balance between a reliable common infrastructure and the flexibility to tailor to local needs. Ultimately, we provide the innovative services and tools to help Minnesotans shape and adjust to the future in the Knowledge Age.
This technology vision statement was created for all MnSCU institutions and has been incorporated into many MnSCU technology plans.
Have questions about our technology? Information Technology Services can help. IT Services provides computing support for faculty, staff, and students at SCTCC. We’re delighted to assist you with your computing and technology needs.
A great place to start is by accessing resources provided by clicking on the appropriate button:
Or, contact Help Desk directly at:
What we do
IT support services
We assist with resolving software and hardware issues and providing access to computers, email, and the Internet.
We monitor all college computer systems and maintain them on a regular basis. Campus computers are replaced on a regular rotation cycle to ensure that equipment is up to date and functioning properly. We set computer specifications so equipment meets or exceeds the software specifications needed for programs. Computer software is regularly updated and patched to maintain security.
Network services, servers and storage
We maintain all the college networks (LAN and WAN). Virtually all of the areas within the college are covered by wireless access. The SCTCC server room has a high capacity storage infrastructure built on a storage area network (SAN). The network storage space is backed up routinely. Electronic storage for students is provided as part of the Microsoft live@edu package. Students have 25GB of storage space that’s accessible from anywhere with an internet connection.
Some examples of college systems we maintain are the college imaging system, (ImageNow) the online customer experience management system (RightNow), our learning management system (Desire2Learn), and our web content management system (Drupal).
Acceptable use of computers and information technology resources
This acceptable use policy governs the use of computers and networks by all students, faculty, and staff at SCTCC. As a user of computer and information technology resources, you’re responsible for reading and understanding this policy.