DVRS1310 Human Relations for a Diverse Workplace

Course Description

Meets MN Transfer Curriculum Goal Area 7. This is a practical and applied course in human interaction in the workplace. The course presents and practices skills that increase effectiveness and harmony in the workplace. These skills include effective communication in speaking and listening based on an awareness and understanding of various differences which affect human interaction. These include differences in culture, beliefs, traditions, socio-economic status and education. The course examines both social structures and the kinds of situations and opportunities which arise in the workplace and challenge cooperation, patience, sensitivity, and courtesy. Learning Outcomes:

  • Apply varied communication skills and strategies to improve interpersonal communication.
  • Analyze the origins of attitudes, values and beliefs.
  • Describe issues of diversity and social justice, especially as these affect the workplace.
  • Apply ethical standards to personal and occupational situations.
  • Explain the need for critical thinking skills to achieve clarity, accuracy, precision, depth, and fair-mindedness in reading, speaking, writing, and listening in the Human Relations discipline.
  • Develop habits of thinking with: intellectual humility, intellectual empathy and/or courage, intellectual integrity, intellectual perseverance, intellectual autonomy and confidence in reason.
  • Evaluate the effects of attitudes, values, and beliefs on human relationships in the workplace
  • Evaluate the effects of cultural change on human relationships in the workplace.
  • Describe the impact of human relations skills on an individual's ability to function effectively and ethically in social, institutional and cultural contexts.
  • Apply teamwork theory and skills to occupational situations

Prerequisite

Please see eServices for section availability and current pre-req/test score requirements for this course.

3 credits: 3 lectures / presentations, 0 lab, 0 other