Veterans Resources - FAQs

I was just ordered to active duty. What are my options?

Students who are members of any branch of the U.S. military and who are unable to complete a semester due to being called to active duty must to the extent possible be provided one of the following options:

  1. The student may be given a full refund of tuition. Students receiving financial aid who choose this option should be made aware that they may be liable for any required refunds of state or federal financial aid funds.
  2. The student may be given a grade of incomplete in a course and complete it upon release from active duty. Course completion may be accomplished by independent study or by retaking the course without payment of tuition. Under federal financial aid policies, a course that is retaken this way may not be counted towards a student’s enrollment load.
  3. If, in the instructor’s judgment, the student has completed sufficient course work to earn a grade of C or better, the student may be given credit for completion of the course.

Click here to see all Military-Friendly Policies.

I elected to drop my courses due to being ordered to active duty service.  What steps do I need to take to get my tuition and fees refunded?

If you are electing to drop courses, you should start the process by submitting a copy of your orders to the Admissions Office.The Admissions staff will provide you with the appropriate form for a drop due to being called to active duty service.

Does SCTCC waive the application fee for veterans? 

Yes, SCTCC will waive the $20 application fee for veterans and current service members after providing your DD214 to the Admissions Office.

I have annual training right when the new term starts and I will miss the first week of classes.  What should I do?

If you know you will be missing class at any time during the semester, you will need to immediately notify your instructor of the dates you will be missing and be prepared to show your military orders if requested. Your attendance will be excused during that time period, however, you will still be required to complete all assignments.  You should make arrangements with your instructor on how to make up those assignments

I am waiting on military benefits and I will not be able to pay my tuition by the due date, will I be dropped for nonpayment or receive late fees?

SCTCC does not charge late fees for veterans or dependents who have applied for, but have not yet received benefit payments.You will not be dropped for nonpayment as long as you have communicated your intent to use military benefits to the college using the SCTCC Veterans Enrollment Certification Form.If you are unable to make payments on time, you must communicate with the business office that you are waiting on military benefits and make payment arrangements.

I applied for military benefits, but I have not received any payments. Why is it taking so long?

  • There are several reasons why your GI Bill payment may not arrive as expected.See below for common situations.

    • You have not submitted a claim for education benefits
    • Your claim has not yet been approved by the VA
    • You have not verified through WAVE(Chapter 30 & 1606 only)
    • VA processing delays
    • You did not submit the SCTCC Veterans Enrollment Certification Form and the VA was not notified of your enrollment
  • For new GI Bill applications, it does take approximately 30 days for an approval, but this timeframe may vary depending on the VA’s workload at any given time.If it has been longer than 30 days, you may call 1-888-442-4551 to check on the status of your claim.
  • For FTA payments, you must have an approval for each course.You should print the TA Authorization Form and submit to financial services.After verification, payments will be applied to your account.

I am taking a hybrid course.  Is this counted as an on-campus or online for GI Bill purposes?

The VA does categorize hybrid courses as online courses.This is important when using the Post 9/11 GI Bill, since your monthly housing allowance is significantly reduced when taking all online courses.Your monthly housing allowance is calculated based on the national average rather than the zip code of the college when you are taking all online courses.If you take at least one course physically on the campus, your housing allowance will be rated based on the zip code of the college.